CLIENT CHARTER

Research Management Centre (RMC) and Putra Science Park (PSP), under the Office of Deputy Vice-Chancellor (Research and Innovation), Universiti Putra Malaysia, with full determination pledge to provide quality and efficient services to meet customer needs as established in Quality Management System MS ISO 9001:2008. 

Based on the research and innovation client charter, here are the customer needs under management of RMC :

1. Issue an approval letter for grant application within fourteen (14) working days from receipt of the approval letter from grant sponsor.
2. Issue a grant offer letter within twenty one (21) working days after receiving the result from the grant application.
3. Inform the result on the application to attend seminars / conferences / workshops / visit abroad (SKBL) within five (5) working days after the SKBL Committee Meeting.

• RESEARCH AND INNOVATION CLIENT CHARTER
• CLIENT CHARTER REPORT YEAR 2018
• CLIENT CHARTER REPORT YEAR 2019
• CLIENT CHARTER REPORT YEAR 2020
• CLIENT CHARTER REPORT YEAR 2021
• CLIENT CHARTER REPORT YEAR 2022
• CLIENT CHARTER REPORT YEAR 2023

Updated:: 14/12/2022 [fikri.munir]